We believe the things you welcome into your life should earn their place.
If something you've ordered doesn't feel right, we want to make it right.
If you're not completely satisfied with your purchase, you may return it within 14 days of receiving your order for a full refund.
We simply ask that returned items are unworn, unwashed, and in their original condition.
Return shipping is the responsibility of the customer.
We recommend using a tracked shipping service, as we're unable to accept responsibility for items lost in transit.
Refunds are issued to your original payment method once your return has been received and inspected.
Original shipping charges are non-refundable.
Before sending your return, please contact us so we can provide a Return Authorization Number.
For customers in both Canada and the United States, simply email us at:
Please include your order number in your email.
Once your return has been approved, send your package to:
Motus Gratis
PO Box 10524 RPO 10
Lloydminster, AB T9V 3A6
Canada
Please write your order number on the outside of the package.
If you have any questions before or after your purchase, we're always happy to help.
Reach out anytime at team@motusgratis.com.
Thank you for supporting Motus Gratis.
Move Freely.
